Good news, great news and mediocre news
over 2 years ago
– Wed, Aug 11, 2021 at 11:54:58 PM
Afternoon all! Just stopping in with a quick update.
First, the great news…… Alex from Level up Dice has agreed to use his US wear-house to dispatch all the regular US orders. This is amazing because there will be no customs charges, customs delays or rejections and much much faster shipping to all the US customers so be ready to receive your dice! I wasn’t able to get the holo packaging bags to the US in time but what I have done as an apology is upgrade all US sets to 12 pieces. Of course if you would like a holo bag sent to you, just get in touch and as soon as my stock comes in I will mail them out to you. I hope this is an acceptable switcheroo.
The good news……..Regular orders for the rest of the world have been complete for a few days now and if you didn’t get a shipping email, please check your junk mail and make sure the email address you backed the kickstarter with, is the email you’re checking. Please remember that as stated in the kickstarter info, all packages are sent Royal Mail standard which DOES NOT include tracking and can take up to 6 weeks from dispatch so please wait the full mount of time before assuming your parcel hasn’t arrived. If, after a minimum of 6 weeks from your dispatch email, your dice haven’t arrived, I will of course mail out new sets to you free of charge.
Now for the mediocre news….Lucid Tier backers are going slower than I anticipated, due to a few unexpected issues such as my arthritis and delays in shipments of the holo powder. However, they are still moving along! What I’m going to do while I wait for the holo powder to arrive, is make some beautiful mylar and dirty pour sets and offer them up for anyone who doesn’t want to wait so I’ll be in touch to see if you’re interested in any of the new sets I make or if you’d like to wait for the holo.
And finally, please remember that your happiness and satisfaction is my number one priority. While I can’t make the mail go faster, I can assure you that should your set arrive with any factory defects I happened to miss during packaging, you will get a replacement so don’t be afraid to reach out.
That’s about all for now! I cant wit for you all to see your dice and my lovely Lucid Tier backers, I promise I will be working my butt off to get your orders finished. Thank you all again for your patience and kindness.
XX Laura
Hello All
almost 3 years ago
– Wed, Jul 07, 2021 at 12:22:42 AM
Afternoon everyone! I hope you’re all keeping safe and well! Just a quick shipping update for you all. Regular orders for Europe/rest of the world (all orders other than Canada/US) will be done this week and then all that’s left is North America which will be done in the following weeks. The only delay I’ve run into so far is the lucid tier backers that come with a handmade set as I had a few bad bouts of arthritis but I’m still smashing them out so don’t fret if you haven’t been contacted about your handmade set choice yet. I’m getting through them much much faster now. Overall, everything is planned to be finished and mailed by early August barring any more Covid shut downs. Hope you’re all enjoying the weather and summer break! Feel free to send me a message if you have any more questions and I can’t wait for you all to see your dice!!
X Laura
Shipping is moving along nicely
almost 3 years ago
– Tue, May 04, 2021 at 12:13:59 AM
Hey all! Not much new other than shipping is continuing along nicely. If any snags arise I’ll update but if not, I just here mailing away. As your area arises, I will reach out to you and ask for your choice of handmade set. Keep in mind these take time to make and I do continue shipping while making the handmade sets so don’t worry! If any one doesn’t reply to my handmade set choice message, I’ll just add in something fun I’ve made and have around. Hope you’re all keeping well!
All my very best,
Laura
Addresses Locked
about 3 years ago
– Sat, Apr 03, 2021 at 04:08:30 PM
Evening all!
This is the third and final call for address updates. At midnight tonight, April first, addresses will no longer be able to be changed. If you move, it will be your responsibility to forward your mail to a friend/relative or advise the new property owners where to send your mail. Can't wait to get all the dice out to you! Thanks again!
Laura X
Address Updates Part 2
about 3 years ago
– Wed, Mar 31, 2021 at 09:29:01 AM
Evening all!
I hope everyone is keeping safe and well as always. I have finished updating all the addresses and am moving forward. If you still need to update your address, please send it to me as soon as you can so I can start getting dice out. I would like to assure you all that in the case of any address mishaps I promise to resend your dice again. You will not go without your product. I am eternally grateful for you all being so patient and understanding through all the delays. I can't wait fo you see your dice!
Xx Laura
